Shipping and Delivery Options
We offer different shipping options: standard and tracked. Except for specific circumstances, all of our parcels are shipped via Royal Mail. If you choose the tracked shipping option, you'll receive a tracking number to keep an eye on your package. However, standard shipping is not trackable.
We aim to ship all items within ten working days, and the delivery time can range from five to fourteen business days from the date the order was placed. Once your order is shipped, we'll send a confirmation with tracking information if you have chosen tracked shipping. If you have any questions about shipping, please email us at justbyfaith@ahmenwear.co.uk.
Our shipping options include:
If you choose an expedited shipping option, we'll follow up with additional shipping information after your order is placed. All delivery times are estimates only, and we'll notify you as soon as possible if there are any delays.
How do I know if my parcel has been dispatched?
You will receive a notification confirming your order has been shipped via email and SMS.
You can also check the progress of your order by visiting MY ORDERS.
You will receive courier information upon despatch of your order. If you are not available for your delivery, we would recommend contacting the courier to re-arrange delivery or for your parcel to be left in a safe place (where possible).
We do not offer international shipping at this time.
If you have any questions about delivery or shipping, please contact us at justbyfaith@ahmenwear.co.uk.
For returns and our return policy, please review our website. If you have any further questions or comments, please reach out to us at justbyfaith@ahmenwear.co.uk.
Price and Payment Information
Finding the Product Price
To view the product price, which includes VAT, refer to the order pages you used to place your order. We take great care to ensure that the product price you are provided with is accurate.
Changes in VAT Rate
Should the VAT rate change between the date you place your order and the date we supply the product, we will adjust the VAT rate accordingly unless you have already paid for the product in full before the change in rate takes effect.
Pricing Errors
While we do our best to ensure that all product prices are correct, errors may occur. We typically check prices before accepting an order to ensure that we charge you the correct amount. If the correct price of a product is lower than the price stated on your order date, we will charge you the lower amount. If the correct price is higher than the price you were given, we will contact you for further instructions before accepting your order. If we accept your order where a pricing error is clear and obvious and could have been identified by you as mispricing, we may terminate the contract, refund any payments you have made, and request the return of any goods you have received.
Payment Methods
We accept payments through various methods, including Amazon payments, Apple Pay, Google Pay, Clearpay, Maestro, Mastercard, Paypal, and Visa.
When Payment is Due
In the case of purchased goods, you must pay for the products before we send them to you.